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Business Consulting

Business Consulting

Secret is not the soul of a Business…Soul is the Secret of a Business

Carla Dias
About us

The Fitness Industry is above all a “relationship business”.

People to people connections are built between clients, employees, management, members, vendors, freelancers and everyone involved. Most of all, Fitness sells interpersonal Experiences! Understanding how to create Unforgettable Experiences through impeccable Customer Service is the Secret of Success.

Margarida’s Business Consulting services can help you to

Learn how to recruit and retain the best staff

Understand the models of human behavior and profile the ideal customer

Manage and strategise Group Class Schedules to maximize return

Convert typical hard sales approaches into deeper customer retention strategies

Develop tailored training plans across all price points and abilities

Deepen emotional competencies for employee engagement and member services

Good Service brings Profit !